Ifbyphone

Ifbyphone helps marketing and sales professionals in the direct response industry automate voice interactions and track marketing campaigns. Using our suite of voice-based marketing automation products, electronic retailers can create agile direct response solutions that are profitable and effective.

Ifbyphone offers electronic retailers in North America a variety of solutions that help close sales and increase revenue:

- Save sales by triggering a phone call to your live agents the instant a shopping cart is abandoned.

- Reduce cancellations by triggering a phone call to live agents when a customer cancels their account or continuity program.

- Upsell and cross sell customers using hosted IVR to present offers to customers based on your own specific business criteria (product type, order size, order frequency, and more).

- Increase efficiency of live agents by having key customer information (such as products in cart, dollar amount of cart, and caller name) whispered in their ear before answering customer support calls.

- Maximize campaign performance by directing incoming phone traffic to high performing call centers using cloud-based routing.

- Track calls from television and radio ads, direct mail, billboards, online ads, or any source with unique call tracking numbers.

Our suite of voice applications is a cost-effective solution that improves the electronic sales process for your customers and your agents. We offer a pay as you go pricing model with no annual contract. Contact us today for a free demo.

Good technology and excellent customer service this is the way software-as-a-service is supposed to work!
- Darren Kincaid, WSI Full Spectrum Web Solutions